1. Order Processing:
All orders are processed within 1-3 business days of receipt, excluding weekends and holidays.
2. Shipping Methods:
We offer standard shipping via a reliable courier service, which typically takes 3-7 business days for delivery within the United States. International shipping times may vary.
3. Tracking Information:
Customers will receive a tracking number once their order has shipped. The tracking information will be updated regularly and customers can track their package using the provided link.
4. Shipping Costs:
Shipping costs are calculated based on the weight and destination of the order. Customers can view the shipping cost for their order by using the shipping calculator in the shopping cart.
5. Delivery Times:
Delivery times are estimated and not guaranteed. We are not responsible for any delays caused by the courier service, weather conditions, or other unforeseen circumstances.
6. Lost or Stolen Packages:
We are not responsible for any lost or stolen packages. If a package is lost or stolen, customers should contact the courier service directly to file a claim.